• B2B hardened, structured to protect the company from client disputes and operational risk
• Procurement-friendly, aligned with the expectations of government, education, and enterprise clients
• Legally defensive, built to limit liability and clearly define responsibilities, obligations, and enforcement terms

1. Information We Collect 

Information You Provide to Us 

We only collect personal information that you voluntarily provide to us. This includes: 

• Name — when you sign up for our newsletter, contact us, or create an account. 

• Email address — when you subscribe to updates, submit a contact form, or register on our platform. 

Information Collected Automatically 

When you visit our website, we may automatically collect certain technical information, including: 

• IP address and browser type 

• Pages visited and time spent on pages 

• Referring URLs 

• Device and operating system information 

This information is collected through standard web technologies such as cookies and web analytics tools, and is used solely to improve site performance and user experience. 

2. How We Use Your Information 

We use the information we collect for the following purposes: 

• To send you newsletters, content updates, or promotional emails you have opted into 

• To respond to your enquiries or customer service requests 

• To improve and personalise your experience on our website 

• To analyse website traffic and usage trends 

• To comply with legal obligations 

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. 

3. E-Commerce Platform 

Our e-commerce store operates on a separate platform. Any personal information you provide when making a purchase — such as payment details, shipping address, or order history — is governed by the privacy policy of that separate platform. 

We encourage you to review the privacy policy of our e-commerce platform before making any purchases. Keeneys is not responsible for the data practices of third-party platforms. 

4. Cookies 

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site. 

We use the following types of cookies: 

• Essential cookies — necessary for the website to function properly 

• Analytics cookies — help us understand how visitors interact with our site (e.g. Google Analytics) 

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. 

5. Third-Party Services 

We may use trusted third-party services to help operate our website and deliver our services. These may include: 

• Email marketing platforms (e.g. Mailchimp, Klaviyo) 

• Web analytics providers (e.g. Google Analytics) 

• Hosting and infrastructure providers 

These third parties only have access to your information as necessary to perform their services on our behalf and are obligated not to disclose or use it for any other purpose. 

6. Data Retention 

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. 

If you wish to unsubscribe from our mailing list or request deletion of your data, you may do so at any time (see Section 8 below). 

7. Data Security 

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 

8. Your Rights 

Depending on your location, you may have the following rights regarding your personal data: 

• Right to access — request a copy of the information we hold about you 

• Right to rectification — request correction of inaccurate data 

• Right to erasure — request deletion of your personal data 

• Right to opt out — unsubscribe from marketing communications at any time 

To exercise any of these rights, please contact us at the details provided in Section 10. 

9. Children’s Privacy 

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately. 

10. Changes to This Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically. 

11. Contact Us 

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us: 

Keeneys 

Website: www.keeneys.com 

Email: info@keeneys.com  

Address: 15020 NE 95th Street, Redmond, WA 98052