Terms and Conditions
Effective Date: April 14, 2026
1. Acceptance of Terms
By accessing this website, creating an account, placing an order, or engaging with Keeney’s (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services.
2. Commercial Use and Eligibility
Our products and services are intended for business, institutional, and professional use. We reserve the right to refuse service, terminate accounts, or cancel transactions at our sole discretion.
3. Orders and Acceptance
- All orders are subject to review and acceptance
- We reserve the right to reject, cancel, or limit any order at any time
- Pricing, availability, and specifications are subject to change without notice
- Errors in pricing or product information may be corrected without liability
4. Pricing and Payment Terms
- All prices are listed in U.S. dollars unless otherwise stated
- Payment terms may include prepayment, credit terms, or contractual billing
- Late payments may incur interest, fees, and collection costs
- We reserve the right to suspend services for non-payment
5. Account Responsibility
If you create an account:
- You are responsible for maintaining the confidentiality of login credentials
- You accept responsibility for all activities conducted under your account
- You agree to provide accurate and complete information
6. Product Information and Substitutions
We make reasonable efforts to ensure accuracy; however:
- Product descriptions, images, and specifications are not guaranteed to be error-free
- We reserve the right to substitute products of equal or greater value due to availability or supply chain constraints
7. Delivery, Shipping, and Risk of Loss
- Delivery dates are estimates and not guaranteed
- Risk of loss transfers upon delivery or shipment to the customer or designated recipient
- We are not liable for delays caused by carriers, manufacturers, or external factors
8. Installation and Project Services
For furniture, interiors, and project-based services:
- The customer is responsible for ensuring site readiness and access
- Delays caused by site conditions, third parties, or client changes are not the responsibility of Keeney’s
- Any changes to scope may result in additional costs, revised timelines, and change orders
9. Returns, Refunds, and Cancellations
All returns and refunds are governed by our Return and Refund Policy.
- Certain products, including furniture and special orders, are non-cancelable and non-refundable
- Approved returns may be subject to restocking fees
10. Warranty Disclaimer
All products are subject to manufacturer warranties where applicable.
Keeney’s makes no additional warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.
11. Limitation of Liability
To the maximum extent permitted by law:
- Keeney’s shall not be liable for any indirect, incidental, consequential, or special damages
- This includes, but is not limited to, loss of profits, business interruption, or loss of data
- Total liability shall not exceed the amount paid for the specific product or service giving rise to the claim
12. Indemnification
You agree to indemnify, defend, and hold harmless Keeney’s, its officers, employees, and partners from any claims, damages, liabilities, or expenses arising from:
- Misuse of products or services
- Violation of these Terms
- Negligence or misconduct
13. Intellectual Property
All content on this website, including text, graphics, logos, images, and design, is the property of Keeney’s and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.
14. Force Majeure
Keeney’s shall not be liable for any failure or delay in performance due to events beyond its reasonable control, including but not limited to:
- Supply chain disruptions
- Labor shortages
- Natural disasters
- Government actions
- Transportation delays
15. Termination
We reserve the right to suspend or terminate access to our services at any time, without notice, for violation of these Terms or for any business reason.
16. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles.
Any disputes shall be resolved exclusively in the state or federal courts located within Washington.
17. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Continued use of our website or services constitutes acceptance of the updated Terms.
18. Contact Information
For questions regarding these Terms, please contact: