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Application Submitted. Next Steps in Motion

Thank you for submitting your request. Our team is reviewing your information and will be in touch shortly to complete your account setup.

We’re here to make the process simple and efficient so you can get access to the products, pricing, and support your business needs.

If you have any questions in the meantime, feel free to reach out. We look forward to working with you.

Fun Fact

Pike Place Market is famous for its flying fish. Vendors at the fish market have been tossing salmon through the air since the 1980s to entertain customers and speed up orders. What started as a fun way to engage with a bored crowd quickly became one of Seattle’s most iconic traditions

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Curated assortment

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Years of Reliable Service

Helping Business do their best work

Starts with expert solutions, service & promos

From boardroom to breakroom

Fast and Reliable Delivery

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Real help from real people

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Rewarding every order

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Years of experience

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Award winning service

FAQ

Frequently Asked Questions

Account

Please call customer service at 425.869.7555 to create an online account, or request here.

https://www.keeneys.com/sign-up-for-an-account/

Please contact your account representative or customer service at

425.869.7555 or customerservice@keeneys.com

If you have an existing online account, and you’ve forgotten your password, you can reset it here.

https://store.keeneys.com/forgot-password/

Returns

Merchandise available in the Keeney’s catalog and/or online at Keeneys.com may be returned within 30 days of purchase. Please note that certain items, such as food & beverage products and other designated non-returnable items, are not eligible for return — refer to the individual product page for details.

To receive full credit, all returned merchandise must be in its original packaging and in resalable condition. Please do not write on or deface product packaging. All components, manuals, registration cards, software, cables, and accessories must be included with the return.

Items returned to our warehouse in non-resalable condition will not be eligible for credit and will be returned to the customer.

View the full return policy document

To initiate a return, please visit our online store and navigate to the Returns section. You may also contact our Customer Service department by phone at

425.869.7555 or by email at customerservice@keeneys.com.

Damaged or defective merchandise must be reported within 5 business days of receipt. If an incorrect quantity or item was received, the discrepancy must be reported within 2 business days of receipt. To report an issue, please contact our Customer Service department by phone at 425.869.7555 or by email at customerservice@keeneys.com. When reaching out, please describe the nature of the damage or issue so we can process an exchange promptly. Please note that some products may require prior approval before a return can be accepted.

Billing and Payments

We accept all major credit cards, including Visa, Mastercard, Discover, and American Express. Customers who have been approved for credit terms are subject to standard net-30 payment terms.

If you have an established account, you can get a quote by contacting customer service: Phone: 425.869.7555 or customerservice@keeneys.com.

In accordance with applicable law, we collect sales tax on all products sold within Washington and any other applicable states. Tax rates vary by jurisdiction and product type (e.g., food & beverage items). Tax-exempt organizations must provide a valid Reseller’s or Tax-Exempt certificate at the time of account opening.

Ordering

If you have an established account, you can get a quote by contacting customer service: Phone: 425.869.7555 or customerservice@keeneys.com

If you have an established account, you can get a quote by contacting customer service: Phone: 425.869.7555 or customerservice@keeneys.com.

Special products can only be ordered through customer service at 425.869.7555 or through your account representative.

Please contact customer service at 425.869.7555 or customerservice@keeneys.com before 5PM PST

Please contact customer service at 425.869.7555 or customerservice@keeneys.com.

If ordering through our online store and items are entered through the search field, the available quantity will show. You can also call customer service at 425.869.7555 or customerservice@keeneys.com.

Shipping

To check order status, please call customer service at 425.869.7555 or customerservice@keeneys.com.View the full return policy document

We offer free shipping on all orders with no minimum order requirement for established accounts. Please note that some orders may be subject to a fuel service charge.

Yes! To ensure next-day delivery, orders must be placed by 5:00 PM PST. We offer three convenient ways to place an order: online at www.keeneys.com, by email at customerservice@keeneys.com, or by phone at 425.869.7555.